However, if the dropshipping order doesn’t arrive to the customer on time, you must send a refund request within 15 days of your order placement. Then, if the AliExpress shipping tracking code is inactive for five business days, you can email your supplier to ask for an update — you can find the tracking codes through the fulfillment
Steps to Cancel an Order: To initiate the cancellation process, follow these simple steps: Go to “My Orders” in your AliExpress account. Find the order you want to cancel and click on “Cancel Order.” Choose a reason for cancelation from the provided options. Submit your request by clicking on “Request Refund” or “Cancel Order.” I asked the seller to cancel the order (I don't know if they can do that) instead of doing it myself. I'm still waiting for a reply from the seller. Also, it says that I will get an automatic refund within 2 days because the order hasn't shipped yet. If the seller says they can't cancel the order and I have to do it myself, should I cancel it? Typical Cancellation scam but. Issues & Disputes. Ok so I ordered a couple of stuff yesterday from 3 different sellers , one of them pulled on me the "can you cancel" scam, thing thing is after seeing all the other posts and solutions on the subreddit I'd rather comply with the seller if I will get a complete refund than wait 2 months to bet on
Claim refunds if orders haven't been shipped, are missing, or arrive with product issues (e.g., defective, incorrect, damaged, etc.). 30 or 60-day refunds* You are entitled to refunds within 30 or 60 days from the delivery date.
in this case you contact support, then you can open a Expedited dispute. meaning you can open one within 24 hours. Let HIM cancel it. It's bad for the "reputation" of the one who cancels it, and that's for a reason. It's a way for Aliexpress to weed out the bad practices like "serial cancellers".
The first and easiest option is undoubtedly to accept their request and cancel the order. You only have to make the cancellation request, the seller will have to accept and in a few days, you will have the money in your account. If you don’t want to cancel, the first thing you must do is talk to the seller and tell them that you’re very Issues & Disputes. I purchased a smartphone on Aliexpress, and it’s been stuck in customs here in the UK for over two months now, with no explanation why. I’ve been unable to get any info from customs. Aliexpress has a notification that if I had not received the goods by the 26th October, I would get a refund.
Otherwise after a number of days the order would cancel, and you'd get a refund automatically. However, if a tracking-number was created, like in this case, you can no longer cancel, but if nothing is shipped, it will also cancel and refund automatically after 14 days (or when aliexpress figures out nothing was send which sometimes can take a
Of it has cleared customs then AliExpress seller will not intercept the order. Do not cancel the dispute and the seller has to come up with a solution.If the seller doesn’t come through with a solution then Aliexpress will step in and refund. Yoda also told Obi Wan Kenobi “hhHRmm….
Please check if it has been 20 business days after refund is successfully processed by AliExpress. If not, please kindly wait. Normally, it will be received by you within 3-20 business days to your bank account. You may check the order details to confirm whether the refund has been successfully processed. Feel free to contact your bank (please
The reason is that the seller hasn’t shipped the product because they have run out of it or some mistakes with the tracking number occurred. The seller can cancel the order. In this case AliExpress administration will close the order and you will automatically get a refund. It hardly takes more than 20 days.
Updating Aliexpress Order ID Manually. Once you have completed the order process on aliexpress. If you return to Sell The Trend and you notice that Logo is still spinning and the Ali Order No has not been auto filled in, you can manually add it in by doing the following: 1. Go to Aliexpress order page
If the delivery has taken more than 30 calendar days then you can legally cancel the contract and get a refund, regardless of whether the item was bought online or in store. If you've waited less than 30 days, your rights depends on how you bought the item. If you ordered it online then it may be possible to cancel the item before it arrives
